The top things that mattered to us in February

We’re back with our take on what’s happened during Feb that we think matters, and there’s been a lot going on in the world of purpose-led brands.

1) Ecover’s Laundry Against Landfill campaign

We’ve seen a huge momentum towards the end of last year of brands producing more impactful rallying cries - like this one we covered by Friends of the Earth last month. 

This month the spotlight was shone firmly on the huge amounts of material waste in the fashion industry, by Ecover’s Laundry Against Landfill campaign. We loved how their awareness piece is simply non-preachy yet effective, and how they’ve scaled the campaign to be multi touch-point, providing supplementary ‘how to’ guides on how to properly take care of our clothes on their site. 

Sara Mendez, Marketing Director at Ecover explained that  “with this campaign, we wanted to raise awareness of the problem of fashion waste. But also show people ways they can lessen their impact by falling back in love with the clothes they already own, keeping them in use, and out of landfill”.

2) Cans for Equity by BrewDog

It’s always interesting to see brands explore the ways they can attract and engage their superfans.

Look no further than what Brewdog have launched during Feb, with their Cans for Equity campaign - with the result being you can recycle 50 cans to become an ‘equity punk’ in Brewdog. 

This is such a great way to not just encourage behaviour change in the short-term, but also to show they care about their product at all stages through partnerships with First Mile to give their cans a second life. 

This initiative has created a more intimate perk for their superfans by feeling truly part of the brand, and we applaud it.

3) Sanctus’s campaign for Children’s Mental Health Week

This particular campaign is proof of how a creative can really thrive in the long-term. Sanctus, a brand providing mental health coaching businesses and individuals, decided to flip the script and create a film a couple of years ago on their socials for Children’s Mental Health Week. 

It made a comeback during the past month, and we wanted to highlight how much making this tonal switch on such a sensitive topic matters… it’s so great to see this from a brand with a more corporate audience. 

We spoke to George Bell, the brand and marketing lead at Sanctus who agrees that the power of the film also lies in the script. It’s comedic but authoritative on a subject when “all too often mental health is associated with images of someone sitting in a dark room clutching their head - this is, of course, part of mental health but it's not the full spectrum.”

“Although it's a couple of years old now, we still re-use it and still have a great response every time, which shows that it still remains uncommon for people to see mental health presented in this way.”

4) NHS x Notes to Strangers 

#notestonhs with @imalilo

411 Likes, 1 Comments - Andy Leek (@notestostrangers) on Instagram: "#notestonhs with @imalilo"

We’ve all seen these notes pop up around London over the years and one of our team is a huge fan, so we had put this in our highlight. 

Notes for Strangers started as an Instagram account by ex-creative Andy Leek, writing random notes on telephone boxes and bollards, spreading positivity and kindness where he noticed it’s severely lacking. 

This month we saw the launch of a collab with Notes to Strangers and the NHS, creating posters and notes for hospitals UK-wide to show support for nurses under severe stress. 

Hospitals tend to be a pretty bleak place and these notes are intended to spread positive messages at a time where political conversations are taking up much of the discourse around their work - it’s just a lovely thing to see.

5) ‘Meet the New Joby’ by Joby 

And finally in our roundup we wanted to include this really simple but effective repositioning campaign by Joby. If you don’t know who Joby are - they’re a tech brand that sells tripods for all different devices. 

We love how instead of putting their product front and centre, they hero their creators interacting with their product, weaving in UGC to add a mixed media element. 

It’s great to see Joby are exploring a new creative angle, becoming more experience-focused - so we’re looking forward to seeing their creative progression down the line!

Like what you’re seeing and want to create content that matters?

Email josh@mattr.media and let’s see what we can do...

BBB tips: working on communications between teams, when to consider a re-brand, and how to create a genuinely engaged community

We’re back from another great instalment of Brand, Bitch & Brekkie, with plenty of fresh insights to share from the real-world challenges our community of purpose-led brands find themselves in.

Changing the mindset internally towards to your marketing team

We’ve touched on this briefly before in previous roundtables, but there is no one-size-fits-all answer to helping your internal teams work more efficiently together. But what we have noticed is that the usual tension lies between how each team is perceived in terms of the value they add (explored further in “5 Dysfunctions of a Team” by Patrick Lencioni).

An interesting method to resolving this, for one particular brand, was to have the marketing team sit in on sales meetings and vice versa. This helped ensure an understanding of what types of collateral were integral to guarantee sales and the loyalty of customers, and essentially drew a line in the sand to what shouldn’t be changed or branded as ‘not on brand’ - making sure all voices are heard.

Understanding the red flags that can help identify if you need to consider a re-brand

When you’re starting a business and your team is small, everyone knows each other, your brand and its values so intimately. But naturally, as you grow, new faces join the team and many of them won’t really know who you are or what you really stand for.

Several guests shared their experiences of why this was a problem: 

1. “If it’s not resonating with us, how are our customers going to understand it?” 

2. “I sat down with 10 different people, and nobody could tell me what we actually do” -

3. “OK they say, I get it you’re purpose-driven, but now what?” 

For a lot of the people around the table, it became necessary to go through a rebrand process with the aim of ensuring their values, tone of voice and general ways of working matched up with the vision they had for the company...interestingly the most successful of these processes was done extremely collaboratively with the whole team and became the benchmark to plan all communications out of.

Taking the steps to build a genuine community

Creating a genuinely engaged and involved community is something that many brands struggle with. It’s a tricky field to navigate and execute properly - as engaging each of your users/customers face-to-face is a big leap. But luckily, we had some fairly experienced guests round the table who could spill secrets on their success...

A great example of this from one of our guests round the table was through a closed Facebook community - but they take care to make sure the channel isn’t a free for all. The brand’s marketing team are admins, and the only ones who can post, but their audience can like and comment to their heart‘s content. These parameters essentially protect their digital community space from becoming another customer service channel, and also cultivate a very authentic channel to communicate to their community, when organising face to face meetings is next to impossible. 

Another brand told us of how they host monthly pub sessions for their brand ambassadors.  This brand prides itself on the fact that the ambassador roles are volunteered by their community, so as a reward and a way of getting insight to their guerrilla outreach, what could be better than going to the pub? They recommended this method as a way to boost your company culture and exchanging ideas straight from the eyes and ears of your brand’s community.

Be open about sharing everything, even if you think it isn’t a big deal 

But having the foundations for building a community isn’t enough - and one guest fought this argument with a pretty great idea. 

Using the digital medium above, they’ve actually benefited from their community being directly involved in their business decisions. As an example, they’ve collaborated on working files of brand guidelines and tone of voice documents, product initiatives and web designs, even down to the design and layout of a button on their app because of free flowing feedback. 

It’s been an adjustment to create an additional feedback round in all these processes, but it’s led to a huge amount of brand loyalty and investment in their brand. It’s a lesson to us all to be open about allowing your community to help make decisions that you might not consider important or be able to resolve internally.

AND we host a great roundtable breakfast for our community of purpose-led brand marketers: they’re small, intimate and exclusive - and works a treat to see your beautiful faces.

We’ve got our next Brand, Bitch & Brekkie on Feb 11th, and there’s a couple of tickets left. 

Book yourself in here OR email sunnii@mattr.media to find out more!