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Our (now famous!) guide on how to create killer video content

Our (now famous!) guide on how to create killer video content

We’re absolutely thrilled to be featured in Startups Magazine’s ‘Advertising and Branding’ Issue, the first edition of 2020!

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It’s an awesome opportunity for us to really dive into how we work with our clients to tell meaningful and impactful stories - and share some of our biggest learnings across the whole process.

Scroll through to read our entire feature here:

Have a brief you want to chat through or you need some desperate help building out your content for the rest of this year?

Email josh@mattr.media and we’ll be in touch!

BBB tips: The marketing tools marketers can't live without, how to cultivate a learning culture and choosing your external partner properly

BBB tips: The marketing tools marketers can't live without, how to cultivate a learning culture and choosing your external partner properly

It’s no secret, we love sharing the key insights from our breakfast roundtables. Here are the challenges shared from our last one:

Live by the 5 Why’s

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One person spoke about the importance of using the 5 why’s - an often forgotten exercise that is really useful when planning your content strategy. 

Why? 

Because it gets us to really question why someone would care about the content we are planning to produce.

Why?  

Because you’ll find insights and quirks that will help your content become more authentic and more ‘on-brand’

Why? 

Because this will help directly solve some of your comms challenges you’re facing with your audience

Why? 

Because you’ll stop creating content for content’s sake, or worse, content that isn’t achieving the results you want.

Why?

By implementing this process into every part of your marketing strategy you’ll be able to truly understand the core human motivation for the purpose of your content and why your audience is going to engage with it. 

You know what we mean?!

Test and learn, but don’t forget to give time to learning

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It’s great to see more companies integrate a “growth mindset” culture into their ways of working, and nowhere is this more prevalent than in the content you produce. 

But one of our brand marketers confessed that while they test plenty and have weekly meetings to figure out what they’re trying next, they don’t truly allow for time to apply their learnings to it. It’s resulted in a cycle where things end up constantly being revised and sometimes making the same mistakes… 

One tip that was shared was to physically document your learnings all in one place and make it available for the whole team to access, essentially creating a publicly available wash-up deck (we’re huge fans of this and do this with each of our clients). But don’t write them just to forget about them the next day, re-visit them before you embark on a new project to remember what particular decisions might not always be wise. 

Another more collaborative and emotive version of this pitched to the table was to sit down with every team member involved (including your juniors!) and give each a voice on how they think the project fared.


Showcasing who your company is isn’t a crime

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A particular challenge that one marketer confessed is that while they may be good at talking about their products and services, they’re just not good at talking about themselves as a brand. 

As a result, some talk about their 1000 person company as if they’re ‘4 guys in a basement’. 

To truly solve this challenge, we discussed creating content that gives your stakeholders a voice, showcasing your team and champions your business for its practices not just its products. Of course there should be a balance but it’s no crime to show pride in the company you are a part of.

How to choose your external partners properly

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Of course we’ve all got horror stories about working with the wrong people and projects falling flat, so another topic that was discussed round our table (and a very interesting one as the only agency in the room!) was how marketing teams choose their external partners. 

A big tip was to trust your gut on whether the agency/partner you’re seeing would be a good cultural fit. Question their working process and especially quiz their buzzwords like “collaboration”  to find out what it tangibly looks like in reality.

Another marketer spoke about preferring partners who were honest and realistic about managing expectations as opposed to just being “yes men”. Understanding what can be achieved in given parameters is really important especially if you don’t have as much knowledge about the subject as the agency.  Having a partner interrogating your brief from an outsider’s perspective is healthy, as long as they can show they can provide plausible solutions…  

Dogs always win 

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And if all else fails, just shove a dog into your content… (in joke for those in attendance sorry all!)

Like what you’re reading and want to have your slice of the pie? Book a ticket to the next Brand, Bitch & Brekkie on March 11th. Only a couple of tickets left so book quick to eat a great breakfast and chat through everything going on right now.

Or, you can book yourself in for our new BONUS edition looking at the ins and outs of creating impactful video content on March 17th… 

Email sunnii@mattr.media if you’ve got any questions!

How to build a water-tight brief for you (and your agency partner!)

How to build a water-tight brief for you (and your agency partner!)

Writing a decent brief for both you and your agency partner is massively important. If done well, your brief should act as a touchstone for you both to create actionable instructions out of… it also ensures everyone is staying on course once the project is off the ground.

Trouble is, people aren’t really taught how to brief. So often important details can get left out and details that are supposedly set in stone change halfway through, leading to timely mistakes and costly errors.

This is definitely the case with video content, in spite of it probably being the most effective way to emotively connect with your audiences and educate them on why you exist.

Often video teams are often briefed at the “end” of planning phase… we’ve certainly felt this pain ourselves, and over the years have often had to rewrite briefs with the client to ensure the proposals we come up with are fit for purpose.

So, to save you time, stress and potentially money for when you’re putting your next video brief together, the below are some common details people leave out that are really important for your partners to understand:

1. Communicate your business challenge

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Often brands tell us the communication objective of their video project, but it’s even more important to understand what the underlying business problem is that has led to your decision to create this video.

One time we were asked to create a campaign for a client who needed to raise awareness with a new audience, but when we learnt that they also needed to drive sales once that audience landed on their website, the amount and type of content we delivered was reprioritised vs what we had been asked.

If we hadn’t have dug deep here, perhaps it wouldn’t have been as effective as it was.


2. Write down any relevant audience insights


Any audience insights you have to hand should be shared as part of the brief for the video.

Most briefs explain what the brand wants the audience to “know/feel/do” after watching the video, but it’s just as important to understand their mindset and what their painpoints are BEFORE they watch the video.

Frankly even if you don’t have large pools of research to hand, just informing the agency what these people love and worry about around your brand and the sector you work in is massively important to understand.

3. A deep dive into your budget

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No, this isn’t the point where you should say what budget you have, that should be a given.

However, you should also include information on what resource you have internally that could help with savings. This could be anything from team or customers who you could feature in the films, locations you could make available, team members who could support with anything during production or after.

Basically it’s worth putting down as that way the agency partner should be able to work out how to best spend the budget knowing all the tools they have at their disposal.

TOP TIP: if the budgets allocated don’t match your ambitions, consider how you can look money together between your teams... ultimately if the content produced can help recruit new talent or sales teams use in meetings, they should contribute towards the project.


4. Use the brief to think about how you can scale the campaign


What else are you doing beyond this video to drive the action you want? Are you creating supporting content for the viewer after they watch the video we are being asked to create? What about a landing page that stores some of that info you can drive traffic to and capture emails from? Is there a social competition being created to drive further engagement?

When we say we create “scalable” video this is how we think and often the client is thinking this way too, so let your agency partner know...it can spark new ideas and sometimes additional content that can be captured on set to support your plans.


5. Explain to your partner what types of internal resource are and aren’t available

Can't stop, won't stop, please stop

Following on from this, explain to your video partner what internal resource can support their work. Do you have in house pr or paid media taken care of? What about social community management? Graphic design? It’s great to know this can be leveraged and if you don’t your video partner should have its own decent network of partners they work with to help plug the gaps.

There are plenty of other elements to building out a brief. And whilst we can share briefing templates to help you with this, we also run complimentary briefing workshops to ensure absolutely nothing is missed out. If you’re interested in having one, just get in touch with josh@mattr.media

Top 4 things that have mattered to us this November

Top 4 things that have mattered to us this November

At Mattr we believe that in today’s world the best brands do so much more than sell products. Below are four of our fave examples over the last month:

  1. In a world where men wear the tampons - Thinx

We’re all witness to the changing conversation around femcare - its inclusion in political manifestos, new product innovation, and now the latest advertising campaign by Thinx. 

Their new TV & social film depicts a hilarious world where men wear the tampons and deal with having their period. There are no corny sport skits or women wearing white - instead we’re privy to a son telling his dad he’s got his period for the first time, male colleagues handing out spare tampons, and a tampon string peeking out of a guy’s boxers. 

While we think this ad is awesome for its rebellious and hilarious nature, it actually matters because the heart of the narrative is helping normalise sensitive and everyday experiences. Creating impactful content in the femcare space (as we learned through our film with myFreda) is tough to nail but can be powerful when you do!


2. The Twitter community’s power for good - Football Beyond Borders

Campaign reported a story we loved this month about Barton Hill Academy, a primary school in Devon. Their girl’s football team had no kit of their own, with budget dedicated to the boy’s kit leaving the girls to wear the outgrown hand-me-downs. 

Their coach involved Football Beyond Borders, an education charity dedicated to helping disadvantaged kids get into sport, who took to Twitter’s biggest community to get support from athletes and sponsors  to raise funds for a new kit for the girls’ squad. Within 15 minutes new sponsorship and endorsement from Nike and West Ham Women’s Football squad had sorted free kit for all young ladies. 

When we talk about using your audience to help your brand live and celebrate its purpose, this is a great example to remember. It’s all about Listening to your community and acting on what mean the most to them.

3. Brewing for clean water - Brewgooder

We found this next piece really intriguing - Glasgow based brewery Brewgooder has created a global initiative collaborating with hundreds of breweries to raise £250K for World Water Day in 2020. 

It’s awesome to hear that breweries are able to harness their global and passionate craft beer community to support sustainable growth. It’s a clever initiative that works two-fold; limited edition products are bought by loyal customers to boost the brewer’s profile internationally. 

At Mattr we’re all about partnerships and working for the longer-term, so it’s great to see breweries break down the barriers of competition and get together to help solve a monster challenge as an industry. We’re excited to see the content that comes out the back of such an initiative, and maybe to even see it as an annual event?

4. Acknowledging your environmental footprint - Hovis

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With everyone jumping on the bandwagon, it’s becoming incredibly hard to see news online about a brand doing good for the environment and thinking it’s committing some form of greenwashing. And whilst admitting to your eco-vulnerability as a brand has never been more important, the key lesson to learn is how you communicate that properly. 

Just take EasyJet, who in spite of announcing their plans to offset their carbon emissions from its 329 aircraft by planting trees, still came into trouble by people claiming they could be doing more. There are many arguments to support both sides of the announcement - perhaps one could look at their execution and wording in their statement as a reason for the backlash, or even that because of the statement, it served no greater purpose than to cover up the real issue at hand.

A great example of a brand getting this kind of messaging right is Hovis and their new OOH eco advertising about their new electric delivery fleet. We laughed at the way Hovis made a jab at businesses claiming to be ‘100% green’ by claiming to be 100% yellow (how on brand for Mattr.. Luckily it’s not our pantone code). This matters because it’s authentic and effective - we love it when sarcasm hits the streets…


There is no definitive answer of what to do to be loved in today’s world, but the best you can do as a brand is to be honest and authentic when you don’t have everything in place. It will earn your brand more respect from your audience instead of creating tone-deaf content that doesn’t truly reflect what you stand for.

The 6 steps you need to follow to create a killer crowdfunding video

The 6 steps you need to follow to create a killer crowdfunding video

Like many start-ups raising investment through crowdfunding, fintech brand Chip knew their investment video was crucial. With only 2 weeks till the raise, they were worried the traditional ‘talking head’ interview with their founder they had produced just didn’t do their mission justice. They needed help…and fast!

Enter Mattr Media, who helped create one of the fastest ever campaigns to reach £1m (eventually raising over £3.5m+ with a 380% oversubscription rate) and a video shortlisted for Crowdcube’s Video and Campaign of the Year.

So, how did we do it? And how do we continue to achieve record-breaking results for our other crowdfunding clients? Well, the below are 6 key steps we take with all our crowdfunding projects…


RULE 1: DO NOT UNDERESTIMATE THE IMPORTANCE OF YOUR VIDEO

Unlike pitching to traditional investors, you aren’t going to necessarily meet crowdfunding investors face to face and they aren’t just looking for a 10x return.

Dan Hardy, Head of Business Development at Crowdcube, summed up perfectly why that means your video is so important: “video is the dominant media format online and since Crowdcube is primarily an online investment platform... (so) your pitch video is the best chance you have for investors to learn about you and your business…

So doing one and doing it well is crucial.

RULE 2: TELL A STORY

So how do you do that? Well, don’t forget on crowdfunding platforms, most of the people watching your film are not as financially savvy as traditional investors. So whilst top-level metrics are important, it’s just as crucial to answer deeper introspective questions that your audience will connect with. Things like “why did we start this in the first place? What’s the problem we’re trying to solve? How can we show we’re a big deal (PR/Awards/Team etc.)? What does the future hold?”

It’s also important to not get lost in explaining the “features” of your product. As Hardy explains, “the objective here is to get people to invest in your business, not to buy your product. That's a big difference… You need to strike the right balance.”

Overall, keep the message simple and save the detail for additional supportive content.

RULE 3: BE DISTINCTIVE 

Depending on how much time you’ve spent defining your brand tone of voice, this will make life easier or more challenging for you. But if you haven’t the foggiest, this is where a creative partner like us can help.

In order to make this video feel distinctly “you”, it’s helpful to consider questions like-

  • If we were a brand from a different sector, which would we choose to be?

  • If we had 3 words to describe how we want people to feel after watching this, what should they be?

  • If we had 3 words to describe our product, what would they be?

  • If we imagined our brand as a celebrity, who would they be? And why?

It’s exactly these kinds of questions that led us to creating such a fun and quirky fundraiser for Chip.

RULE 4: PUT YOUR AUDIENCE FIRST

The rise in popularity of crowdfunding has been born out of a desire for consumers to feel more connected with the brands they buy from. And that’s why so many successful crowdfunding campaigns are community focused - just look at Monzo and their amazing £20m crowdfund, or Brewdog and their 2000% overfund to total £10m. 

Alex Latham, Chip’s CMO says “It’s really imperative that our staff and customers feel a part of our mission, particularly for crowdfunding. There was no better way of doing this than when Mattr recommended we champion these guys in our films. I would say a lot of our Crowdcube success has been because of this attitude.

You should not underestimate the value of people being your advocates, helping spread the word for you and hopefully investing too.

RULE 5: CREATE VALUE BEYOND THE HERO FILM

For some investors, watching your main film may not be enough to sway them to part with their money. So think about what content you can create to support their final decision. 

Supportive “product explainer” films are great for the nitty-gritty you haven’t spoken about in the main film and of course, there’s the pitch deck for the financials. However, if budget can stretch, we also encourage films about the staff.

It surprises us that not too many companies create update films on how the raise is going  after the campaign goes live, a useful tool to stay top of mind.

RULE 6: CHOOSE THE RIGHT PARTNER

Most video agencies have fixed “packages” (as do we) for crowdfunding campaigns and many of us have proven experience, so how do you choose the right partner?

A big component of that will be whether you believe your chosen agency is not just doing this to get paid, but ultimately because they believe in your business.

You can gage part of this from initial conversations and the value they provide. But whether they “walk the walk” is tough. That’s why at Mattr we developed two further offerings to the standard package, which aligns us even further to you in your quest for a successful raise:

  1. A part fixed fee part success fee package 

  2. A pure success fee package (i.e. absolutely no up front fee to do so)

Finally…

You’re at an exciting stage in your company’s journey, but we know your video will be a crucial piece in the success of your campaign. If you’re interested in learning more, do contact Chief Shmoozer Josh at josh@mattr.media

Build a Brand Movement Round Up: Alzheimer’s Society, LoveCrafts & Method + Ecover

Build a Brand Movement Round Up: Alzheimer’s Society, LoveCrafts & Method + Ecover

The #mattrmovement came back with a bang this week and wow was it an amazing night!

We loved the energy and insights from our amazing speakers Sylvia, Nigel and Sara and loved the questions from the audience...thank you everyone once again!

Here are just a few golden nuggets we took away from our lovely speakers, and if you want to see the full talks, look out for the videos we’ll be posting soon...

Sylvia Lowe, Alzheimer’s Society: Look beyond your brand

“No business is an island, everyone needs to help one another” explained Sylvia

“No business is an island, everyone needs to help one another” explained Sylvia

With people developing dementia every three minutes, Alzheimer’s Society are constantly asking themselves... is the key to growing donations creating awareness about Dementia or creating awareness about their brand? The conclusion: if they can lead with the former, the latter will follow.

Sylvia showcased how effective this approach is using the grassroots #askusanything campaign which the charity launched during Dementia Action Week. The campaign focused on educating the masses about the condition and empowering those who suffered with Dementia to speak about what everyday life is like. This was capped off with a great film that totally humanised the issue without ‘sadvertising’.

The results? 28,000 more dementia friends (now totalling 2.8 million!) volunteering, added awareness through a series on Channel 4 ‘The Restaurant that Makes Mistakes’, and great media coverage to position the society as global pioneers. Not bad for a campaign that didn’t put the brand front and centre of its comms...

Takeaway: Turn your thought leadership into action leadership

Nigel Whiteoak, LoveCrafts: Data and creative are a match made in heaven

Nigel confessed “I’m a data geek”

Nigel confessed “I’m a data geek”

Nigel loves his data, and he isn’t afraid to show it. In fact, it was this data that led to the success of their biggest in-house brand label: Paintbox. Online conversations suggested there was an untapped market for a broad range of colourful and affordable yarn so they seized the opportunity.

Using feedback from staff, customers and influencers in the crafting community, they perfected their product and brand, transforming LoveCrafts from a platform to a popular brand in its own right.

Earlier this year, Paintbox Yarns launched in the US with an advertising campaign created off the back of their learnings and data. The result was a colourful and playful film which tapped into influencers and the wider knitting community. This achieved a brand lift across social 5x over the average (I wonder who was the clever agency behind that ;))!

Takeaway: Get your customers involved in the curation of your brand

Sara Mendez Bermudez, Ecover & Method Cleaning: Your brand is only as good as the people behind it

“Brands don’t die, it’s the passion of the marketers behind it”, joked Sara

“Brands don’t die, it’s the passion of the marketers behind it”, joked Sara

Launched in the 1970’s, Ecover was considered a seriously rebellious company in the cleaning sector. Fast forward 4 decades, the modern consumer is now looking for a shift in narrative - from one that looked within (Ecover is for the world of cleaning) to one that looked out (Ecover can help clean the world).

Their mission became clear: to lead a clean world revolution. This mission would guide them through everything, from who they work with, to how they present their products. Thanks to this communication strategy, the company saw not just a brand uplift but their sales and market share boomed too.

There were many things to take away from Sara’s talk, but her enthusiasm for embracing the ‘inner rebel’ in people and making them feel part of a movement rather than just selling a product was something we particularly loved.

Takeaway: Get comfortable being uncomfotable

To summarise… never settle

An extremely important pattern throughout all of our speakers’ talks was the importance of not fearing failure, and instead dedicating time to look at what can be improved.

Sara highlighted in her presentation that “progress and not perfection” is what to strive for when looking at how to build a true movement. At LoveCrafts, Nigel spoke about not fighting the feedback, instead, learn from it. And Sylvia explained how a brand has the power to disrupt the status quo of an entire sector, you don’t always have to settle.

It isn’t easy to build a movement. But if you put the audience first, think about your impact beyond your product and communicate yourself in a way that feels truly valuable, you’re on the right path.

Josh Fineman, Mattr Media Co-Founder rounding up the night

Josh Fineman, Mattr Media Co-Founder rounding up the night


And before we go...  

If you enjoyed coming to our event, or even reading our tips from the eve, you may wanna check out our next content workshop on July 10th. For more info or to book your seat book click HERE...but hurry seats are limited and already selling!

5 brands who prove every business can matter in 2019 👊🧠❤️

5 brands who prove every business can matter in 2019 👊🧠❤️

As we approach the half way point to the year (and the next Build A Brand Movement event), we’ve been reflecting on the number of times we hear people say “we don’t really stand for something” or “we’re just a commodity, not a brand”.

So, we thought it would be nice to shine a light on 5 totally different companies who are absolutely smashing it when it comes to building brands that matter. If it’s anything to takeaway, it’s that no matter how big or small your company is and no matter what you sell, you can build a company your audience cares about.

1. You can stand for something, no matter what you sell: Velux

If Velux can do it, you can to.

If Velux can do it, you can to.

On the face of it, this is a company that sells windows. However, for more than 75 years, Velux has been dedicated to improving people’s quality of life by helping to ensure homes and workplaces can get enough light and fresh air through their skylights. Nothing highlights this better than their most recent campaign “The Indoor Generation” in which Velux created a platform to raise awareness of the fact we spend 90% of our time indoors, yet a lack of sunlight and fresh air can have  a serious impact on ones wellbeing. What we love about the platform is how useful it is, with lots of information to explain the dangers of being indoors for too long and ultimately what everyday things we can all do to improve this issue. So for those businesses out there who just think they sell a boring product, if Velux can do stand for something, you can too! 

2. You should provide value in everything you do: Patch Plants

Patch think about how to provide value at every stage of your journey with them.

Patch think about how to provide value at every stage of your journey with them.

Patch are on a mission to bring the restorative powers of plants to a new generation, selling plants to a younger audience who know little about the world of gardening, but are interested in bringing plants into their homes and offices for the first time. What we love most of all about these guys is how much care they have taken to ensure the customer experience is as close to their mission as possible. From creating easy to understand how-to video tutorials, ensuring the quality of your delivery matches that of the plants (they’re known for how friendly their delivery drivers are!) and even having Plant Doctors on tap to answer all your questions once you get your plant, they have really taken the time to consider how they can be as useful as possible to their customers.

3. Purpose led advertising isn’t just about changing the world: Brewdog

Brewdog is one of the fastest growing craft beer brands in the country and want to make people as passionate about great craft beer as they are. So how do they combat the fact that only 14% of the country have discovered craft beer? Well, they believe “radical transparency” is one of the ways to do so. Whether that’s giving away the recipes for all their 300 beers, ensuring accounts are fully transparent or future plans are made publicly available. However, their latest campaign is AMAZING! In an industry where a "tsunami of mass-produced, industrial lager brands monopolise advertising space”, they came up with this ingenious number to disrupt your newsfeeds…self aware, completely honest and frankly one of the best ways to showcase your values kudos to their whole team on this one!

4. Make your shopfront stand for something: The Body Shop

Use all the touchpoints you have to connect with your audience.

Use all the touchpoints you have to connect with your audience.

For those of you who were there in 2018 at our Build A Brand Movement event, we heard first hand from Maeve Atkins all about how The Body Shop have been standing for more than the products they sell since their inception. However, since being acquired by Natura, they’ve been able to reassess how they fuse their brand purpose more seamlessly into the entire user experience. Which is why they are now using their stores more like hubs for their campaigning and lobbying. They’re also up-skilling teams to run local activism projects. What we love here is how this isn’t just a smart marketing strategy, it makes total business sense- essentially empowering staff and turning a traditional point of purchase shops into an experiential hub to encourage brand loyalty and drive new sales in the process.

5. Leverage your expertise for good: Sky

Sky use their global reach and audience attention for good.

Sky use their global reach and audience attention for good.

I have to admit, it was only when we learnt about the work Sky does behind the scenes, that we started appreciating how much the brand is trying to make an impact by leveraging their power for good. The campaign that highlights this the most is Sky Ocean Rescue- Sky’s aim to use it’s mass market reach to shine a spotlight on the issues affecting ocean health, find innovative solutions to the problem of ocean plastics, and inspire people to make small everyday changes that collectively make a huge difference. And before I hear you say “that’s just corporate PR bullsh*t”, Sky actually have a strong history of using their reach to take the lead on environmental issues. Ten years ago, they became the world’s first carbon neutral media company and with Sky Rainforest Rescue, they raised more than £9million to save the rainforests, helping to keep 1 billion trees standing in Acre, Brazil.

Finally…

Hope that’s given you some inspiration for what’s in store for your brand this year. If you want to learn more about how to create the brand your audience will love, check out whether there are still tickets to our next Build A Brand Movement and hope to see you there.