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The top things that have mattered to us in January

The top things that have mattered to us in January

We’re back with our monthly roundup of campaigns, content and activations that we feel are making a difference to our world…

  1. Hiyacar’s back to life

Hiyacar are in an exciting position as a high-growth spearheading a new sector of the car sharing market. And up until this point, they’ve been having to subsidise the majority of peer to peer insurance costs for drivers as that’s the sector norm. But when their insurance provider came back in late December with further increases to pricing for their drivers and no further changes to the claim policy -  they took the decision to cease trading for a couple of months. 

They’re happy to announce that they fully restored their service as of this week, but we wanted to reflect on how awesome their customer service was during this period of closure. They went out of their way to speak to each driver and owner in their community to personally explain the issue - and to people who couldn’t rent during this period, they gave them 50% of the funds it would have cost to rent a replacement with competitors service providers. 

It couldn’t have been easy, but they went above and beyond for their community, proving their mettle as a company which is not prepared to ‘grow at all costs’. Rob Larmour, their COO & Co-founder told Team Mattr that “the response we received from our members and from other companies who saw not only what we did by making a stand but how we handled the aftermath for our drivers and owners, has been fantastic. Being open and allowing everyone to see what goes on behind the scenes showed that we won't compromise our values for growth.”

2. Friends of the Earth’s newest campaign tackling eco-anxiety 


Eco-anxiety is a bit of a hot topic right now and this brilliant film for Friends of the Earth created by Don’t Panic is an awesome way to bring the conversation to life. We’ve been hugely inspired by this approach to raising awareness.

By sensationalising the heroine’s chase to win her plastic bottle back, Friends of the Earth have figured out how to communicate and tackle the topic of doing your bit for the planet without being preachy. With so many stats flying about on how many years we’ve got left and how much work is still left to be done, it’s easy to get caught up -  but take a leaf from this ad and start doing your own bit to help.

3. First Direct ‘money wellness’ TTL campaign & social content series

We believe money is a wellness issue. Let's challenge how money makes us feel. #moneywellness

22 Likes, 1 Comments - first direct (@firstdirect) on Instagram: "We believe money is a wellness issue. Let's challenge how money makes us feel. #moneywellness"

We’ve seen some great ads over the years that focus on the difficulty of talking about money openly and confidently, like ‘The M Word’ by Lloyds Bank. Now First Direct have come out with their latest campaign looking at the concept of ‘money wellness’ in our everyday realities. 

To accompany their OOH billboard ads, they’ve also produced a new social video content series interviewing their existing customers and how they are trying to be more ‘money healthy’. 

It’s great to see the huge highstreet finance players take part in an unscripted conversation around financial pressure, a trend that has definitely not been appreciated before. We’re huge advocates for brands leaning on their real people to tell real stories, so adding new perspective to the ways in which we’re improving our health in our lives is incredibly impactful.


4. Hubbub’s coffee cup installation exposes just how much waste coffee cups produce

We’re all guilty of using coffee cups without realistically considering if they’re going to have a second life. To combat this behavioural habit, environmental charity Hubbub have created an installation to showcase the 5,555 cups used per minute in the UK - compared to the 222 of those that are actually recycled in the existing processes. 

Natasha Gammell, the project lead at Hubbub, told us that “at 3 metres tall and illuminated at night, the structure is unmissable, swallowing visitors up in thousands of geometrical cups. The installation has evolved into a fully interactive public artwork as the thousands of people who pass the installation each day write down their visions for a greener world on the cups.”

Hubbub and Starbucks have contributed over £300K to creating new recycling centres across different boroughs that will uniquely process coffee cups, exploring new ways of regenerating the used plastic. We loved the idea for such an aesthetic visual to raise awareness for such a widespread issue - and there’s immense possibilities to create new and impactful content around the outcome. Watch this space!

Liked what you’re reading and want to create content that matters?

Get in touch at josh@mattr.media

Marketing Alcohol – Stand up and Stand out (or give up!)

Marketing Alcohol – Stand up and Stand out (or give up!)

Picture this, you’re in the booze aisle at your local supermarket looking for a tipple… what do you see? A wall of generic bottles, confusing taste notes, copycat branding and often a race to the bottom on price. Yet with the rise of the ‘conscious consumer’ (people craving something more than the labels they buy) alcohol brands need to stand up and stand out if they are going to survive.

Just take a look at the beer market. Despite declining sales, one group is bucking the trend and growing rapidly - craft beer. Once a niche player, craft beer now makes up a whopping 24% of the total beer market in the US (Source: USA Today). Why? Because they offer consumers what they crave: depth, story and a purpose beyond the brand.

Need some inspiration? Look no further than BrewDog who skyrocketed to fame (and fortune) by ripping up the rule book when it comes to the alcohol sector. Brewdog’s branding, marketing, PR, staff culture and even core business model all reek of a brand that stands for more than their product.

(a snapshot of the weird and wonderful universe of BrewDog)


So how can you future proof your booze brand?

Step 1: Stand Up

Insights from the 2018 William Grant & Sons Market Report heralded the rise of a new consumer type ‘The Activ-ist’. These consumers are actively considering, caring and conscious about their purchases, how they consume them and their effect on the wider world. 

With alcohol in the past typically sold with snazzy campaigns and celebrity endorsements, now focus is shifting to the experience around the drink. To connect to consumers on a deeper level think beyond the liquid, what’s the environment, the atmosphere, the occasion, and the people you share it with.

You can see evidence of this shift with the rise of brand activations, experiential events, distillery tours and bar take-overs, all great ways to tap into the ‘Experience Economy’ but brands must think beyond one-off PR stunts to survive.

For example, take Grey Goose’s recent repositioning, starting from the ground up they have shifting their entire comms strategy away from the bottle to the experience around it, thus connecting with audiences on a much deeper level. Chief Marketing Officer at Grey Goose, Lee Applbaum said this: "'Good enough' has become a norm in the category, which has been dumbed down through price compression and clever, but often misleading marketing. Consumers are having a hard time connecting emotionally with Grey Goose. So, our energy with the brand is focussed on reconnecting with the consumers.”

(59 seconds of experiences, 1 second of product)

Step Two: Stand Out

With such heavy competition in the alcohol sector, how do you create cut through? Simple, switch the script, do the unexpected and stand out against the noise of your category.

When we began working with Grant’s Whisky our task was simple; punch above our weight and take on the Goliaths of the Whisky world by unlocking a new youth market.

Mattr’s first step was to conduct a series of market research sessions with this youth audience. We discovered whisky was often referred to as ‘the drink my father would choose’ and ‘not for me’. Another common theme we discovered in the sector was that of ‘personal progress’, a narrative pushed heavily by big players such as Johnnie Walker. As a result, our target audience negatively perceived Whisky as less sociable, a drink just for home or even alone.

We took our learnings from our market research and flipped the script … No more ‘drink of my father’ more ‘drink with my mates’ no more ‘personal progress’ - more ‘collective success’. The outcome? A TTL campaign that celebrated groups of friends starting an epic party. The result? A campaign which felt unexpected for its category yet tapped into what youth consumers craved, an experience beyond the product.

And one last thing… having a killer narrative is great but shouldn’t stop there; Alcohol brands have got to embrace a strong and consistent visual identity too. Your brand could have the greatest positioning in the world but if a consumer can’t remember your brand at the point of purchase you’ve failed - misattribution in advertising is killer. To avoid this in our Grant’s campaigns, we used consistent visual brand queues throughout (threes, triangles, colour pallets etc.) even a hand symbol synonymous with the bottle shape itself. The result was a campaign that felt unmistakably ‘Grant’s’ narratively AND visually.

(who wants to join the party?)

Mattr’s top 5 take-aways:

1.      Build brand depth, stand for something more than your product.

2.      Embrace the experience beyond the taste.

3.      Listen to your audience, what are their preconceptions of your category.

4.      Do the unexpected for your category.

5.      Be memorable keep it consistent and project a strong visual identity.

If you enjoyed reading this don’t forget to sign up to our newsletter (see below) for more articles and exclusive invites to events where we talk about how to make marketing that ‘Mattr’s’. If you work in the alcohol sector and this struck a chord with you drop us a line and lets meet for a coffee… or something a little harder ;)

Lets chat: Mrhine@mattr.media - Head of Creative (also likes a drink)